Support

Support

Get help fast. Start with self-service, then contact support if needed.

COOLDOWN

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Update in progress...

Some features may be temporarily unavailable. We’re aware of the issue and actively working on a fix.

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Usage & limits

Daily limit, cooldown, and why may be locked.

Billing

Plan & billing

Daily limit, cooldown, and why may be locked.

Manage subscription

Status

System status

Daily limit, cooldown, and why may be locked.

Contact support

Include your User ID to speed up troubleshooting.

Open support form

Before you contact support

● Refresh the page (hard reload).

● Try again in an incognito window.

● Copy your debug info below and paste it into the message.

Debug information

Click to copy. This helps support identify your account and limits.

User ID

user00

Full name

Name

Plan

Free

Daily usage

0

/

0

Cooldown

Active

Timestamp

Time

Copy debug info

Debug info contains non-sensitive identifiers and usage counters only.

FAQ

Common questions about prompts, limits, and plans.

Why is my prompt locked?

How does the daily limit work?

I was charged but my plan did not update

Is my data secure?